Bonus bets Privacy Policy — Your Data, Protected

Bonus Bets (referred to herein as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Bonus Bets website or mobile app, why we collect it, and how it is used and kept secure.

This privacy policy applies to all bonus bets services — including website visits, account registration, Sports Betting, Live Casino, payment transactions, and customer support. By using any of our services, you agree to the terms of this policy.

This policy has been drafted in compliance with international data protection regulations (including the core principles of GDPR) and applicable local laws. We always aim to collect the minimum amount of personal data necessary and use it only for its intended purpose.

Bonus bets collects different types of information in different ways. Below is a detailed breakdown of what information is collected and under what circumstances.

Information collected at registration:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• Preferred language and currency
• Username and encrypted password

Information collected during KYC verification:

• Scanned copy of national ID or passport
• Selfie or live photo (if required)
• Proof of Address (utility bill or bank statement)
• Proof of Payment Method Ownership

Automatically collected information:

We only collect information that is genuinely necessary to provide our services. Collecting data beyond that goes against our policy.

Bonus bets uses collected data solely for specific, legitimate purposes. We will never use your information for any purpose not outlined in this policy.

• Account Management: For creating, verifying, and managing your account. For login security and password resets.
• Service Delivery: To deliver uninterrupted Sports Betting, casino games, jackpots, and other gaming services.
• Payment processing: To process deposits, withdrawals, and bonus payouts, and to prevent financial fraud.
• KYC & Legal Compliance: For age verification, anti-money laundering (AML) compliance, and responsible gaming assurance.
• Customer Support: To resolve your issues and improve the quality of our service.
• Contact: To send important updates, transaction confirmations, and security alerts.
• Bonuses & promotions: To tailor relevant offers to your preferences (you can turn this off at any time).
• Platform Improvement: To fix bugs, build new features, and improve the overall user experience.

Bonus bets never sells your personal data. However, limited information may be shared with specific third parties where necessary to operate our services properly.

• Payment processors: bKash, Nagad, Rocket, and other payment gateways — used solely to complete transactions.
• Identity verification services: Third-party verification services for the KYC process — covered under a confidentiality agreement.
• Technology Infrastructure: Cloud hosting and server service providers — covered under a data processing agreement.
• Game Software Provider: Licensed game developers — provided only with data necessary to operate the games.
• Legal Authority: As part of a court order or lawful legal process.
• Regulatory Authority: For audits required by licensing authorities.

Only the minimum necessary information is shared with third parties. All partners are required to comply with strict data protection agreements. We never share your information with advertisers or data brokers.

Cookies are small text files stored in your browser. bonus bets uses cookies to enhance your experience and keep the platform running smoothly. The cookies we use are described below.

All cookies other than essential ones are used only with your consent. You can delete or block cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Protecting your data is our highest priority. bonus bets uses industry-leading technology and practices to keep your information secure.

• 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels. No one can intercept or read your information in transit.
• Database encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-factor authentication (2FA): Add an extra layer of security to your account.
• Regular security audits: Independent third-party experts regularly review our security measures.
• Restricted Access Policy: Only authorized personnel can access your data — and only when required for their work.
• Breach Response Plan: In the event of a security incident, we will notify affected users within 72 hours.
• Data Retention Limit: Data is not kept longer than necessary. Information from inactive accounts is deleted after a set period.

As a bonus bets user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@bonusbets.bet.

• Right to Access: If you wish to know what information we hold about you, we are obliged to respond within 30 days.
• Right to Rectification: You can request that any inaccurate information we hold about you be corrected.
• Right to Erasure: In certain circumstances, you may request that your data be deleted. However, some information may need to be retained where there are legal obligations to do so.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be restricted.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to marketing communications or profiling.
• Right to Withdraw Consent: You may withdraw any consent you have given at any time.

We typically respond to requests within 30 business days of receipt. For complex requests, this may be extended by up to two months — in which case we will notify you in advance.

Bonus bets may update this Privacy Policy when necessary. Changes may occur due to legal updates, the introduction of new services, or technical developments.

• For significant changes, we will notify you by email and platform notification at least 30 days in advance.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

For any privacy-related questions or concerns, please get in touch with us. Our data protection team is always on hand to help.